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CrowdStack vs Asana
Asana is a general work management tool with timelines, goals and portfolios for every department. CrowdStack's Tasks is a simple tracker for bugs, tasks and projects that lives beside the support inbox and the CRM. Here is how they line up, including where Asana still wins.
At a glance
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
- One plan, no tiers
- Support, CRM, Revenue, Tasks, Feedback and Docs included
- 500 credits per user a month
- No onboarding fee
- 14-day free trial, no card required
Asana
From $13.49 per user a month
Starter, billed monthly. Advanced, the first tier with goals, portfolios and time tracking, is $30.49 a user a month. Free for up to 2 users.
- Personal, Starter, Advanced, Enterprise and Enterprise+ tiers
- Work management only: support, docs and CRM live in other tools
- Goals, portfolios and time tracking start at Advanced
- AI Studio metered by credits per tier
- Free tier capped at 2 users
Asana list prices in USD, billed monthly, as shown on asana.com in August 2026. Yearly billing is around 18% less. Asana bills UK customers in dollars. Check asana.com for the current figure.
Why teams pick CrowdStack
Tasks that know the customer
Turn a support ticket into a task in one click, link it to the contact, and see it on their record beside their tickets and deals. Asana needs a help desk, a CRM and integrations between them to get close.
A tracker, not a second workspace
Statuses, projects, list and kanban, comments and mentions. Nothing to design before the team can log a bug, and no separate app to keep open beside the inbox.
One price for the whole stack
Asana plus a help desk plus a CRM is three bills. CrowdStack is £28 a user a month for tasks, the help desk, the CRM, Stripe revenue, feedback and docs together.
Feedback and docs beside the backlog
A public feedback board feeds the task list, and the wiki links to tasks, tickets and contacts with @mentions. Asana has project briefs, but no help centre or public roadmap.
Feature by feature
| Feature | CrowdStack | Asana |
|---|
| Tasks |
|---|
| Tasks with configurable statuses | ✓Included | ✓Included |
|---|
| List and kanban views | ✓Included | ✓Included |
|---|
| Projects to group tasks | ✓Included | ✓Included |
|---|
| Comments with @mentions | ✓Included | ✓Included |
|---|
| Private, team and workspace visibility per task | ✓Included | ✓Included |
|---|
| Create a task from a support ticketAsana: via Zendesk or email integrations | ✓Included | ◐Partly |
|---|
| Link a task to a CRM contact | ✓Included | –Not available |
|---|
| Timeline, Gantt and calendar viewsAsana: timeline needs Starter | –Not available | ◐Partly |
|---|
| Goals, portfolios and workloadAsana: Advanced and above | –Not available | ◐Partly |
|---|
| Rules and workflow builderAsana: Starter and above | –Not available | ◐Partly |
|---|
| Forms that create tasksAsana: Starter and above | –Not available | ◐Partly |
|---|
| Support |
|---|
| Shared inbox with saved views | ✓Included | –Not available |
|---|
| Knowledge base and help centre | ✓Included | –Not available |
|---|
| AI replies grounded in your docs | ✓Included | –Not available |
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| SLA tracking and CSAT for customers | ✓Included | –Not available |
|---|
| CRM and revenue |
|---|
| Contacts, companies and deals | ✓Included | –Not available |
|---|
| Stripe MRR, ARR, churn and ARPA | ✓Included | –Not available |
|---|
| Public feedback board and roadmap | ✓Included | –Not available |
|---|
| Team wiki with @mentions across recordsAsana: project briefs only | ✓Included | ◐Partly |
|---|
| AI agents |
|---|
| Scheduled agents that review deals, churn risk and ticket triage | ✓Included | –Not available |
|---|
| Knowledge gap agent that drafts the missing help centre article | ✓Included | –Not available |
|---|
| Web research agent on a mission you write | ✓Included | –Not available |
|---|
| Workspace monitor agent over your own tickets, deals and feedbackAsana: AI Studio agents, credit-metered | ✓Included | ◐Partly |
|---|
| Agents only propose; a person accepts every task | ✓Included | –Not available |
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| Assistant that installs and tunes agents from chat | ✓Included | –Not available |
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| Agents run on the credits included in the seatAsana: AI Studio credits by tier | ✓Included | –Not available |
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| Platform |
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| Every product on every seatAsana: features unlock by tier | ✓Included | –Not available |
|---|
| API access on the base price | ✓Included | ✓Included |
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| Slack integration | –Not available | ✓Included |
|---|
| App marketplace | –Not available | ✓Included |
|---|
| Free tierCrowdStack: 14-day free trial | –Not available | ✓Included |
|---|
Based on Asana's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
Where Asana is the better choice
We would rather you pick the right tool than pick us. Stay on Asana if you plan work across the whole company with timelines, goals and portfolios, need rules, forms and workload management, or rely on the Slack integration and the app directory. Asana is built for that. CrowdStack Tasks is for teams who want a simple tracker for bugs, tasks and projects that support, product and sales will actually use, linked to the ticket and the customer it came from.
What is included
- SupportA shared inbox for customer support queries, with knowledge base, automation, and AI so your team replies faster.
- CRMContacts, companies, and a deal pipeline for sales, with tasks and activity on the same people Support already knows.
- RevenueStripe subscriptions synced into MRR, churn, and customer metrics on the contacts your team already uses.
- TasksAn internal work tracker for your team: bugs, tasks, and projects, with a straight line back to the ticket or contact that started it.
- FeedbackCollect feature requests from your customers, let them vote, and publish a public roadmap board when you are ready.
- DocsAn internal wiki for your team, where a page can mention the ticket, contact, or deal it is about and link straight back to it.
Common questions
Is CrowdStack an Asana alternative?
For tracking bugs, tasks and projects, yes. CrowdStack Tasks has statuses, projects, list and kanban views, comments, visibility controls and links to tickets and contacts, and comes with the help desk, CRM, Stripe revenue, feedback board and wiki. It does not have timelines, goals, portfolios, rules, forms or workload management.
How does the price compare for a team of five?
Five users on CrowdStack cost £140 a month at the full rate, with every product and 2500 pooled credits included. Five users on Asana Starter list at about $67 a month, or $152 on Advanced; a help desk and a CRM are two more bills. As a task tool Asana Starter is cheaper; as a stack it is not.
Can I import my tasks from Asana?
Tasks export from Asana as CSV and import as tasks with title, description, status, assignee and project mapped across. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
What does Asana have that CrowdStack does not?
Timeline, Gantt and calendar views, goals and portfolios, rules and a workflow builder, forms, workload and time tracking, a Slack integration, an app directory and a free plan. If you are planning work for the whole company rather than tracking tasks, Asana is the better fit today.
Try the simpler option
Every product, 500 credits per user, one price. Free for 14 days, no card required.