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HubSpot sells six hubs across four tiers. CrowdStack sells one plan with every product on it. Here is how they line up on price, features and the things HubSpot still does better.
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
HubSpot
From £18 per seat a month
Starter tier list price on an annual term, promoted at £7 for new customers. Professional bundle from £1,270 a month for 6 seats on an annual term, plus a mandatory one-off onboarding fee.
HubSpot UK list prices in GBP, excluding VAT, as published for August 2026. HubSpot quotes them on an annual term; monthly billing costs more. Check hubspot.com for the current figure.
Every user gets every product. There is no tier where SLAs, knowledge base or automation unlock, and no second hub to buy when sales wants a pipeline.
Connect Stripe and MRR, plan and churn risk show on the ticket, the contact and the company. HubSpot needs Commerce Hub or a third-party sync to get close.
No onboarding fee, no implementation partner. Forward your support address, connect Stripe, invite the team.
Turn a ticket into an issue, collect feedback on a public roadmap, and keep the wiki where the tickets are. HubSpot has none of the three.
| Feature | CrowdStack | HubSpot |
|---|---|---|
| Support | ||
| Shared inbox with saved views | Included | Included |
| SLA tracking by priorityHubSpot: Professional and above | Included | Partly |
| Automations and macrosHubSpot: workflows need Professional | Included | Partly |
| Knowledge base and help centreHubSpot: Professional and above | Included | Partly |
| AI replies grounded in your docsHubSpot: Breeze agents, credit-metered | Included | Partly |
| CSAT surveysHubSpot: Professional and above | Included | Partly |
| Human live chat | Not available | Included |
| Phone, SMS and WhatsApp channelsHubSpot: add-ons and higher tiers | Not available | Partly |
| CRM | ||
| Contacts, companies and notes | Included | Included |
| Deal pipelines with custom stages | Included | Included |
| Multiple pipelinesHubSpot: limited on Starter | Included | Partly |
| Custom fields on every record | Included | Included |
| Public forms that create contacts | Included | Included |
| Email sequences and marketing automation | Not available | Included |
| Calendar and meeting scheduling | Not available | Included |
| Revenue | ||
| Stripe MRR, ARR, churn and ARPAHubSpot: via Commerce Hub or third-party sync | Included | Partly |
| Revenue shown on contacts, companies and tickets | Included | Partly |
| Quotes and invoicing | Not available | Included |
| Issues, feedback and docs | ||
| Issue tracker with projects and kanban | Included | Not available |
| Create an issue from a ticket | Included | Not available |
| Public feedback board and roadmap | Included | Not available |
| Team wiki with @mentions across records | Included | Not available |
| Platform | ||
| Every product on every seatHubSpot: hubs are bought separately | Included | Not available |
| API access on the base price | Included | Partly |
| Slack integration | Not available | Included |
| App marketplace | Not available | Included |
| Free tierCrowdStack: 14-day free trial | Not available | Included |
Based on HubSpot's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
We would rather you pick the right tool than pick us. Stay on HubSpot if you need human live chat, phone or WhatsApp support, email marketing and sequences, meeting scheduling, quoting, a Slack integration, or the marketplace of apps that comes with a platform of HubSpot's size. CrowdStack is for teams who want support, CRM and revenue in one place without paying for a marketing suite they will not use.
For support, CRM and revenue reporting, yes. CrowdStack replaces Service Hub, the core of Sales Hub, and the spreadsheet most teams keep for Stripe metrics, and adds issues, a feedback board and a wiki. It does not replace Marketing Hub: there is no email marketing, ad management or landing page builder.
Five users on CrowdStack cost £140 a month at the full rate, with every product and 2500 pooled AI credits included. Five seats on HubSpot's Starter Customer Platform list at £18 a seat a month on an annual term (£90 for five) but leave out SLAs, a knowledge base, CSAT and most automation; the Professional bundle that includes them lists at £1,270 a month for 6 seats plus a mandatory one-off onboarding fee.
Contacts and companies import from a CSV export of HubSpot, including custom properties mapped to custom fields. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
Human live chat, phone and messaging channels, marketing automation, meeting scheduling, quoting, a Slack integration and a large app marketplace. If any of those is core to how your team works, HubSpot is the better fit today.
Every product, 500 AI credits per user, one price. Free for 14 days, no card required.