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HubSpot sells six hubs across four tiers. CrowdStack sells one plan with every product on it. Here is how they line up on price, features and the things HubSpot still does better.
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
HubSpot
From £18 per seat a month
Starter tier list price on an annual term, promoted at £7 for new customers. Professional bundle from £1,270 a month for 6 seats on an annual term, plus a mandatory one-off onboarding fee.
HubSpot UK list prices in GBP, excluding VAT, as published for August 2026. HubSpot quotes them on an annual term; monthly billing costs more. Check hubspot.com for the current figure.
Every user gets every product. There is no tier where SLAs, knowledge base or automation unlock, and no second hub to buy when sales wants a pipeline.
Connect Stripe and MRR, plan and churn risk show on the ticket, the contact and the company. HubSpot needs Commerce Hub or a third-party sync to get close.
No onboarding fee, no implementation partner. Forward your support address, connect Stripe, invite the team.
Campaigns are on every seat. Build a multi-step sequence, add people from a saved view, send from your own mailboxes and let replies stop the sequence. HubSpot sells sequences inside Sales Hub and caps how many you can enrol.
Turn a ticket into a task, collect feedback on a public roadmap, and keep the wiki where the tickets are. HubSpot has none of the three.
| Feature | CrowdStack | HubSpot |
|---|---|---|
| Support | ||
| Shared inbox with saved views | Included | Included |
| SLA tracking by priorityHubSpot: Professional and above | Included | Partly |
| Automations and macrosHubSpot: workflows need Professional | Included | Partly |
| Knowledge base and help centreHubSpot: Professional and above | Included | Partly |
| AI replies grounded in your docsHubSpot: Breeze agents, credit-metered | Included | Partly |
| CSAT surveysHubSpot: Professional and above | Included | Partly |
| Human live chat | Not available | Included |
| Phone, SMS and WhatsApp channelsHubSpot: add-ons and higher tiers | Not available | Partly |
| CRM | ||
| Contacts, companies and notes | Included | Included |
| Deal pipelines with custom stages | Included | Included |
| Multiple pipelinesHubSpot: limited on Starter | Included | Partly |
| Custom fields on every record | Included | Included |
| Public forms that create contacts | Included | Included |
| Calendar and meeting scheduling | Not available | Included |
| Campaigns | ||
| Multi-step email sequences with delaysHubSpot: Sales Hub Starter and above | Included | Partly |
| Send from your own SMTP mailboxesHubSpot: connected Gmail or Outlook inbox | Included | Partly |
| Several mailboxes per campaign with daily limits | Included | Not available |
| Replies stop the sequence and land in a shared inbox | Included | Included |
| Unsubscribe and bounce suppression list | Included | Included |
| Open and click tracking | Not available | Included |
| Newsletters, landing pages and adsHubSpot: Marketing Hub | Not available | Partly |
| Revenue | ||
| Stripe MRR, ARR, churn and ARPAHubSpot: via Commerce Hub or third-party sync | Included | Partly |
| Revenue shown on contacts, companies and tickets | Included | Partly |
| Quotes and invoicing | Not available | Included |
| Tasks, feedback and docs | ||
| Task tracker with projects and kanban | Included | Not available |
| Create a task from a ticket | Included | Not available |
| Public feedback board and roadmap | Included | Not available |
| Team wiki with @mentions across records | Included | Not available |
| AI agents | ||
| Scheduled agents that review deals, churn risk and ticket triageHubSpot: Breeze agents, credit-metered | Included | Partly |
| Knowledge gap agent that drafts the missing help centre articleHubSpot: Breeze knowledge base agent | Included | Partly |
| Web research agent on a mission you writeHubSpot: Breeze prospecting agent, Sales Hub | Included | Partly |
| Workspace monitor agent over your own tickets, deals and feedback | Included | Not available |
| Agents only propose; a person accepts every task | Included | Not available |
| Assistant that installs and tunes agents from chat | Included | Not available |
| Agents run on the credits included in the seatHubSpot: Breeze credits sold as an add-on | Included | Not available |
| Platform | ||
| Every product on every seatHubSpot: hubs are bought separately | Included | Not available |
| API access on the base price | Included | Partly |
| Slack integration | Not available | Included |
| App marketplace | Not available | Included |
| Free tierCrowdStack: 14-day free trial | Not available | Included |
Based on HubSpot's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
We would rather you pick the right tool than pick us. Stay on HubSpot if you need human live chat, phone or WhatsApp support, newsletters and marketing automation, open and click tracking, meeting scheduling, quoting, a Slack integration, or the marketplace of apps that comes with a platform of HubSpot's size. CrowdStack is for teams who want support, CRM, outreach and revenue in one place without paying for a marketing suite they will not use.
For support, CRM, outbound sequences and revenue reporting, yes. CrowdStack replaces Service Hub, the core of Sales Hub including sequences, and the spreadsheet most teams keep for Stripe metrics, and adds tasks, a feedback board and a wiki. It does not replace Marketing Hub: there are no newsletters, ad management or landing page builder.
Five users on CrowdStack cost £140 a month at the full rate, with every product and 2500 pooled credits included. Five seats on HubSpot's Starter Customer Platform list at £18 a seat a month on an annual term (£90 for five) but leave out SLAs, a knowledge base, CSAT and most automation; the Professional bundle that includes them lists at £1,270 a month for 6 seats plus a mandatory one-off onboarding fee.
Contacts and companies import from a CSV export of HubSpot, including custom properties mapped to custom fields. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
Yes. Campaigns are multi-step sequences with a delay between steps, merge fields, a send window and weekdays-only sending. You add people from the contact picker, a saved view or the Contacts bulk bar, send from one or more of your own SMTP mailboxes with daily limits, and a reply stops the sequence and lands in a shared Replies inbox. Unsubscribes and bounces go on an org-wide do-not-email list. There is no open or click tracking and no mailbox warm-up.
Human live chat, phone and messaging channels, newsletters and marketing automation, open and click tracking, meeting scheduling, quoting, a Slack integration and a large app marketplace. If any of those is core to how your team works, HubSpot is the better fit today.
Every product, 500 credits per user, one price. Free for 14 days, no card required.