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CrowdStack vs Baremetrics
Baremetrics is a subscription analytics dashboard priced by your ARR. CrowdStack reads the same Stripe numbers and puts them on the contact, the company and the ticket, beside a CRM and a help desk, for one flat price per user. Here is how they line up, including where Baremetrics still wins.
At a glance
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
- One plan, no tiers
- Support, CRM, Revenue, Issues, Feedback and Docs included
- 500 AI credits per user a month
- No onboarding fee
- 14-day free trial, no card required
Baremetrics
From $75 a month
Launch, for up to $360K ARR, billed monthly. Growth is $255 a month up to $3.6M ARR and Scale $1,152 a month above that. Payment Recovery and Cancellation Insights are $129 a month each.
- Launch, Growth and Scale tiers, priced by your ARR
- Analytics only: no CRM, inbox or customer records beyond a list
- Payment recovery and cancellation insights are add-ons
- Price rises as your revenue does
- No free tier, free trial
Baremetrics publishes prices in USD only, billed monthly, as shown on baremetrics.com in August 2026. Pricing is per company and steps up with your ARR, not per user. Check baremetrics.com for the current figure.
Why teams pick CrowdStack
The numbers live where the customer is
Baremetrics shows MRR on a dashboard. CrowdStack shows it on the dashboard and on every contact, company and ticket, so support can see the plan before they reply and sales can see who is about to churn.
One price that does not track your revenue
Baremetrics steps from $75 to $1,152 a month as ARR grows. CrowdStack is £28 a user a month whatever your revenue, with the CRM, help desk, issues, feedback and docs included.
Contacts, not just customers
Baremetrics lists paying customers. CrowdStack matches Stripe customers to CRM contacts and companies, with notes, tasks, deals and the full ticket history alongside.
Set up in minutes
Connect Stripe with read-only permissions, and MRR, ARR, ARPA, net-new MRR and churn are on the dashboard. Sync runs every four hours or on demand.
Feature by feature
| Feature | CrowdStack | Baremetrics |
|---|
| Revenue |
|---|
| MRR, ARR, ARPA, net-new MRR and churn | ✓Included | ✓Included |
|---|
| Customer list with plan and lifetime value | ✓Included | ✓Included |
|---|
| Revenue shown on contacts, companies and tickets | ✓Included | –Not available |
|---|
| Stripe integration | ✓Included | ✓Included |
|---|
| Braintree, Chargebee, Recurly and Shopify | –Not available | ✓Included |
|---|
| Forecasting and goals | –Not available | ✓Included |
|---|
| Failed payment recovery and dunningBaremetrics: $129 a month add-on | –Not available | ◐Partly |
|---|
| Cancellation surveysBaremetrics: $129 a month add-on | –Not available | ◐Partly |
|---|
| Cohort and segment analysis | –Not available | ✓Included |
|---|
| CRM |
|---|
| Contacts, companies and notesBaremetrics: customer profiles only | ✓Included | ◐Partly |
|---|
| Deal pipelines with custom stages | ✓Included | –Not available |
|---|
| Custom fields on every record | ✓Included | –Not available |
|---|
| Tasks and activity timeline | ✓Included | –Not available |
|---|
| Support |
|---|
| Shared inbox with saved views | ✓Included | –Not available |
|---|
| Knowledge base and help centre | ✓Included | –Not available |
|---|
| AI replies grounded in your docs | ✓Included | –Not available |
|---|
| SLA tracking and CSAT | ✓Included | –Not available |
|---|
| Issues, feedback and docs |
|---|
| Issue tracker with projects and kanban | ✓Included | –Not available |
|---|
| Create an issue from a ticket | ✓Included | –Not available |
|---|
| Public feedback board and roadmap | ✓Included | –Not available |
|---|
| Team wiki with @mentions across records | ✓Included | –Not available |
|---|
| Platform |
|---|
| Every product on every seatBaremetrics: analytics plus paid add-ons | ✓Included | –Not available |
|---|
| Priced per user rather than by revenue | ✓Included | –Not available |
|---|
| API access on the base price | ✓Included | ✓Included |
|---|
| Slack notifications | –Not available | ✓Included |
|---|
| Free trial without a card | ✓Included | ✓Included |
|---|
Based on Baremetrics's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
Where Baremetrics is the better choice
We would rather you pick the right tool than pick us. Stay on Baremetrics if you bill through Braintree, Chargebee, Recurly or Shopify rather than Stripe, need forecasting, cohorts and segmentation, want dunning and cancellation surveys, or only need a metrics dashboard for a large team, where a flat company price beats a per-user one. CrowdStack is for Stripe businesses who want the revenue numbers on the same customer record as the tickets and the deals.
What is included
- SupportA shared inbox for customer support queries, with knowledge base, automation, and AI so your team replies faster.
- CRMContacts, companies, and a deal pipeline for sales, with tasks and activity on the same people Support already knows.
- RevenueStripe subscriptions synced into MRR, churn, and customer metrics on the contacts your team already uses.
- IssuesAn internal work tracker for your team: bugs, tasks, and projects, with a straight line back to the ticket or contact that started it.
- FeedbackCollect feature requests from your customers, let them vote, and publish a public roadmap board when you are ready.
- DocsAn internal wiki for your team, where a page can mention the ticket, contact, or deal it is about and link straight back to it.
Common questions
Is CrowdStack a Baremetrics alternative?
For Stripe businesses, yes. CrowdStack reads MRR, ARR, ARPA, net-new MRR and churn from Stripe, keeps a customer list with plan and lifetime value, and shows all of it on the contact, the company and the ticket. It does not have forecasting, cohorts, dunning or cancellation surveys, and it connects to Stripe only.
How does the price compare?
Baremetrics is priced per company by ARR, from $75 a month on Launch to $1,152 on Scale, before add-ons. CrowdStack is £28 a user a month, so a team of five pays £140 whatever the revenue, and gets the CRM, help desk, issues, feedback and docs as well. A large team that only wants a dashboard may find Baremetrics cheaper; a small team that wants the numbers where the customers are will not.
Do I need to move any data from Baremetrics?
No. Both tools read from Stripe, so connecting CrowdStack rebuilds the same metrics from the same source. Baremetrics customer notes and cancellation survey answers do not transfer; email support@crowdstack.org if you want help keeping them.
What does Baremetrics have that CrowdStack does not?
Support for Braintree, Chargebee, Recurly, Shopify and app stores, forecasting and goals, cohorts and segmentation, payment recovery, cancellation surveys and Slack notifications. If you need analytics beyond the core subscription metrics, Baremetrics is the better fit today.
Try the simpler option
Every product, 500 AI credits per user, one price. Free for 14 days, no card required.