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Canny is the best-known feedback board, priced by how many customers use it. CrowdStack's Feedback board is priced by your team, and every request links to the ticket, the contact and the revenue behind it. Here is how they line up, including where Canny still wins.
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
Canny
From $99 a month
Pro, billed monthly, for 100 tracked users; the price climbs as more customers vote and comment, to $529 a month at 1,000. Free for 25 tracked users. Business, with SSO and CRM integrations, is custom.
Canny list prices in USD, billed monthly, as shown on canny.io in August 2026. Pricing is per company and steps up with tracked users, not per seat. Yearly billing is around 20% less. Check canny.io for the current figure.
Canny's bill rises every time a new customer votes. CrowdStack is £28 a user a month for your team, and the board can have as many customers on it as you like.
Connect Stripe and each request shows the MRR of the customers asking for it, so you prioritise by value rather than by vote count. Canny needs a CRM integration on Business to get close.
Log a request from the ticket where it came up, link it to the contact, and connect it to the issues that will ship it. Canny does this through Zendesk, Intercom and Jira integrations, each on the right tier.
Guided intake turns a rough idea into a clear request with the questions a product manager would ask, and can produce a build brief. Canny's Autopilot captures feedback from other tools; it does not interview the customer.
| Feature | CrowdStack | Canny |
|---|---|---|
| Feedback | ||
| Requests with voting and comments | Included | Included |
| Statuses from under review to shipped | Included | Included |
| Public board with your own name and copy | Included | Included |
| Verified email or customers-only access | Included | Included |
| Moderate submissions before they appear | Included | Included |
| Revenue behind each requestCanny: via CRM integration on Business | Included | Partly |
| Guided AI intake for submissions | Included | Not available |
| Log a request from a support ticketCanny: Zendesk or Intercom integration | Included | Partly |
| Link a request to a CRM contact and to issuesCanny: via integrations | Included | Partly |
| Public roadmap view | Included | Included |
| Changelog and release notes | Not available | Included |
| Automatic feedback capture from other toolsCanny: Autopilot | Not available | Included |
| Custom domain for the board | Not available | Included |
| In-app widget | Not available | Included |
| Support and CRM | ||
| Shared inbox with saved views | Included | Not available |
| Knowledge base and help centre | Included | Not available |
| Contacts, companies and deals | Included | Not available |
| Stripe MRR, ARR, churn and ARPA | Included | Not available |
| Issue tracker with projects and kanban | Included | Not available |
| Team wiki with @mentions across records | Included | Not available |
| Platform | ||
| Every product on every seatCanny: features unlock by tier | Included | Not available |
| Priced per team member rather than per customer | Included | Not available |
| API access on the base priceCanny: Pro and above | Included | Partly |
| Slack integration | Not available | Included |
| Jira, Linear and GitHub integrationsCanny: Pro and above | Not available | Partly |
| Free tierCrowdStack: 14-day free trial | Not available | Included |
Based on Canny's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
We would rather you pick the right tool than pick us. Stay on Canny if you want a changelog and in-app widget alongside the board, a custom domain, automatic feedback capture from your other tools, or integrations with the tracker and help desk you already run. Canny is the most complete feedback product there is. CrowdStack Feedback is for teams who want the board in the same tool as the inbox, the CRM and the issues, with the revenue behind each request and a bill that does not grow with their customers.
For a public feedback board and roadmap, yes. CrowdStack has requests with voting and comments, statuses, a public board with access controls and moderation, AI intake, revenue behind each request, and links to tickets, contacts and issues. It does not have a changelog, an in-app widget, a custom domain or automatic capture from other tools.
Canny Pro is $99 a month for 100 tracked users and climbs as more customers use the board, to $529 at 1,000. CrowdStack is £28 a user a month for your team, so five people pay £140 however many customers vote, and get the help desk, CRM, issues and docs as well. With very few customers Canny's free plan wins; with a growing customer base it does not.
Posts export from Canny as CSV and import as requests with title, details, status and vote count. Voter identities come across where the email matches a contact. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
A changelog, an in-app widget, a custom domain, Autopilot feedback capture, and integrations with Slack, Jira, Linear, GitHub, Zendesk, Intercom, HubSpot and Salesforce. If your feedback board needs to plug into a stack of other tools, Canny is the better fit today.
Every product, 500 AI credits per user, one price. Free for 14 days, no card required.