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CrowdStack vs ChartMogul
ChartMogul is subscription analytics with a CRM bolted on, priced by your ARR. CrowdStack reads the same Stripe numbers and puts them on the contact, the company and the ticket, beside a CRM and a help desk, for one flat price per user. Here is how they line up, including where ChartMogul still wins.
At a glance
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
- One plan, no tiers
- Support, CRM, Revenue, Issues, Feedback and Docs included
- 500 AI credits per user a month
- No onboarding fee
- 14-day free trial, no card required
ChartMogul
From $69 a month
Starter, billed monthly, for the lowest ARR band; it rises to $849 a month as ARR grows. Pro runs from $119 to $1,439 a month. Free up to $10K MRR. Enterprise from $19,900 a year.
- Free, Starter, Pro and Enterprise tiers, priced by your ARR
- Analytics plus a light CRM: no inbox, tickets or knowledge base
- Price rises as your revenue does
- Free plan until $10K MRR
- Enterprise from $19,900 a year
ChartMogul publishes prices in USD only, as shown on chartmogul.com in August 2026, billed monthly. Pricing is per company and steps up with the ARR you track, not per user. Check chartmogul.com for the current figure.
Why teams pick CrowdStack
The numbers live where the customer is
ChartMogul shows MRR on a dashboard and on its own customer records. CrowdStack shows it on the contact, the company and the support ticket, so the agent replying can see the plan and the deal owner can see who is about to churn.
One price that does not track your revenue
ChartMogul steps from $69 to $849 a month on Starter as ARR grows. CrowdStack is £28 a user a month whatever your revenue, with the CRM, help desk, issues, feedback and docs included.
A help desk beside the CRM
ChartMogul's CRM tracks leads and opportunities but has nowhere for the support conversation. CrowdStack's shared inbox, knowledge base and SLAs sit on the same record as the deal and the MRR.
Set up in minutes
Connect Stripe with read-only permissions, and MRR, ARR, ARPA, net-new MRR and churn are on the dashboard. Sync runs every four hours or on demand.
Feature by feature
| Feature | CrowdStack | ChartMogul |
|---|
| Revenue |
|---|
| MRR, ARR, ARPA, net-new MRR and churn | ✓Included | ✓Included |
|---|
| Customer list with plan and lifetime value | ✓Included | ✓Included |
|---|
| Revenue shown on support tickets | ✓Included | –Not available |
|---|
| Stripe integration | ✓Included | ✓Included |
|---|
| Chargebee, Paddle, Recurly, Braintree and app stores | –Not available | ✓Included |
|---|
| Cohort, segment and retention analysis | –Not available | ✓Included |
|---|
| Revenue recognition and trial reporting | –Not available | ✓Included |
|---|
| Custom charts and data exportChartMogul: Pro and above | –Not available | ◐Partly |
|---|
| CRM |
|---|
| Contacts, companies and notes | ✓Included | ✓Included |
|---|
| Deal pipelines with custom stagesChartMogul: opportunities | ✓Included | ✓Included |
|---|
| Custom fields on every recordChartMogul: custom attributes on customers | ✓Included | ◐Partly |
|---|
| Public forms that create contacts | ✓Included | –Not available |
|---|
| Tasks and activity timeline | ✓Included | ✓Included |
|---|
| Support |
|---|
| Shared inbox with saved views | ✓Included | –Not available |
|---|
| Knowledge base and help centre | ✓Included | –Not available |
|---|
| AI replies grounded in your docs | ✓Included | –Not available |
|---|
| SLA tracking and CSAT | ✓Included | –Not available |
|---|
| Issues, feedback and docs |
|---|
| Issue tracker with projects and kanban | ✓Included | –Not available |
|---|
| Create an issue from a ticket | ✓Included | –Not available |
|---|
| Public feedback board and roadmap | ✓Included | –Not available |
|---|
| Team wiki with @mentions across records | ✓Included | –Not available |
|---|
| Platform |
|---|
| Every product on every seatChartMogul: analytics and CRM, tiered by ARR | ✓Included | –Not available |
|---|
| Priced per user rather than by revenue | ✓Included | –Not available |
|---|
| API access on the base price | ✓Included | ✓Included |
|---|
| Slack integration | –Not available | ✓Included |
|---|
| Free tierCrowdStack: 14-day free trial | –Not available | ✓Included |
|---|
Based on ChartMogul's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
Where ChartMogul is the better choice
We would rather you pick the right tool than pick us. Stay on ChartMogul if you bill through Chargebee, Paddle, Recurly or Braintree rather than Stripe, need cohorts, retention curves and revenue recognition, are under $10K MRR and want the free plan, or only need analytics for a large team, where a flat company price beats a per-user one. CrowdStack is for Stripe businesses who want the revenue numbers on the same customer record as the tickets and the deals.
What is included
- SupportA shared inbox for customer support queries, with knowledge base, automation, and AI so your team replies faster.
- CRMContacts, companies, and a deal pipeline for sales, with tasks and activity on the same people Support already knows.
- RevenueStripe subscriptions synced into MRR, churn, and customer metrics on the contacts your team already uses.
- IssuesAn internal work tracker for your team: bugs, tasks, and projects, with a straight line back to the ticket or contact that started it.
- FeedbackCollect feature requests from your customers, let them vote, and publish a public roadmap board when you are ready.
- DocsAn internal wiki for your team, where a page can mention the ticket, contact, or deal it is about and link straight back to it.
Common questions
Is CrowdStack a ChartMogul alternative?
For Stripe businesses, yes. CrowdStack reads MRR, ARR, ARPA, net-new MRR and churn from Stripe, keeps a customer list with plan and lifetime value, has a CRM with contacts, companies, deals and tasks, and adds a help desk, issues, feedback and docs. It does not have cohorts, retention analysis or revenue recognition, and it connects to Stripe only.
How does the price compare?
ChartMogul is free until $10K MRR, then priced per company by ARR, from $69 a month on Starter to $1,439 on Pro. CrowdStack is £28 a user a month, so a team of five pays £140 whatever the revenue, and gets the help desk, issues, feedback and docs as well. Under $10K MRR, or with a large team that only wants analytics, ChartMogul is cheaper; a small team that wants the numbers where the customers are will find CrowdStack is.
Do I need to move any data from ChartMogul?
The metrics rebuild themselves: both tools read from Stripe, so connecting CrowdStack produces the same numbers from the same source. ChartMogul CRM contacts and opportunities export as CSV and import as contacts and deals. Email support@crowdstack.org before you switch and we will walk through the mapping.
What does ChartMogul have that CrowdStack does not?
Support for Chargebee, Paddle, Recurly, Braintree and the app stores, cohorts and retention analysis, revenue recognition, custom charts, a free plan under $10K MRR and a Slack integration. If you need analytics beyond the core subscription metrics, ChartMogul is the better fit today.
Try the simpler option
Every product, 500 AI credits per user, one price. Free for 14 days, no card required.