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Jira is the heavyweight task tracker for engineering teams, with sprints, roadmaps and a marketplace. CrowdStack's Tasks is a simple tracker that lives beside the support inbox and the CRM. Here is how they line up, including where Jira still wins.
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
Jira
From $7.91 per user a month
Standard, billed monthly. Premium is $14.54 a user a month. Free for up to 10 users. Jira Service Management, for support tickets, is a separate product from $20 an agent a month.
Atlassian list prices in USD, billed monthly, as published for August 2026. The per-user rate slides down at higher seat counts. Atlassian bills UK customers in GBP at its own rate. Check atlassian.com for the current figure.
Turn a support ticket into a task in one click, link it to the contact, and see it on their record beside their tickets and deals. On Jira that means Jira Service Management, a CRM and integrations between them.
Statuses, projects, list and kanban, comments and mentions. No schemes, screens or workflow designers to configure, so support, product and sales log tasks as readily as engineers.
Jira plus Jira Service Management plus a CRM is three bills. CrowdStack is £28 a user a month for tasks, the help desk, the CRM, Stripe revenue, feedback and docs together.
A public feedback board feeds the task list, and the wiki links to tasks, tickets and contacts with @mentions. Atlassian sells those as Confluence and a marketplace app.
| Feature | CrowdStack | Jira |
|---|---|---|
| Tasks | ||
| Tasks with configurable statuses | Included | Included |
| List and kanban views | Included | Included |
| Projects to group tasks | Included | Included |
| Comments with @mentions | Included | Included |
| Private, team and workspace visibility per taskJira: task-level security on Standard and above | Included | Partly |
| Create a task from a support ticketJira: needs Jira Service Management | Included | Partly |
| Link a task to a CRM contact | Included | Not available |
| Sprints, backlog and story points | Not available | Included |
| Roadmaps and cross-project planningJira: Premium and above | Not available | Partly |
| Automation rulesJira: rule runs capped per plan | Not available | Partly |
| GitHub, GitLab and CI integrations | Not available | Included |
| Support | ||
| Shared inbox with saved viewsJira: Jira Service Management, sold separately | Included | Partly |
| Knowledge base and help centreJira: Confluence, sold separately | Included | Partly |
| AI replies grounded in your docsJira: Rovo, credit-metered | Included | Partly |
| SLA tracking and CSATJira: Jira Service Management | Included | Partly |
| CRM and revenue | ||
| Contacts, companies and deals | Included | Not available |
| Stripe MRR, ARR, churn and ARPA | Included | Not available |
| Public feedback board and roadmapJira: marketplace apps | Included | Partly |
| Team wiki with @mentions across recordsJira: Confluence, sold separately | Included | Partly |
| AI agents | ||
| Scheduled agents that review deals, churn risk and ticket triage | Included | Not available |
| Knowledge gap agent that drafts the missing help centre article | Included | Not available |
| Web research agent on a mission you write | Included | Not available |
| Workspace monitor agent over your own tickets, deals and feedbackJira: Rovo agents, credit-metered | Included | Partly |
| Agents only propose; a person accepts every task | Included | Not available |
| Assistant that installs and tunes agents from chatJira: Rovo chat | Included | Partly |
| Agents run on the credits included in the seatJira: Rovo credits by tier | Included | Not available |
| Platform | ||
| Every product on every seatJira: Atlassian products licensed separately | Included | Not available |
| API access on the base price | Included | Included |
| Slack integration | Not available | Included |
| App marketplace | Not available | Included |
| Free tierCrowdStack: 14-day free trial | Not available | Included |
Based on Jira's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
We would rather you pick the right tool than pick us. Stay on Jira if you run sprints with story points and velocity, need roadmaps across many projects, rely on GitHub, Slack and the marketplace, or want a free plan for a small engineering team. Jira is the standard for that and cheaper per seat as a pure tracker. CrowdStack Tasks is for teams who want a simple tracker that support, product and sales will actually use, linked to the ticket and the customer it came from.
For a simple task tracker, yes. CrowdStack Tasks has statuses, projects, list and kanban views, comments, visibility controls and links to tickets and contacts, and comes with the help desk, CRM, Stripe revenue, feedback board and wiki. It does not have sprints, story points, roadmaps, automation rules or Git integrations.
Five users on CrowdStack cost £140 a month at the full rate, with every product and 2500 pooled credits included. Five users on Jira are free, or about $40 a month on Standard; adding Jira Service Management for support is another $100 a month for five agents, and a CRM is a third bill. As a pure tracker Jira is cheaper; as a stack it is not.
Tasks export from Jira as CSV and import with title, description, status, assignee and project mapped across. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
Sprints, backlogs and story points, roadmaps and cross-project planning, automation rules, GitHub and CI integrations, a Slack integration, the Atlassian marketplace and a free plan. If your engineering team runs on agile ceremonies, Jira is the better fit today.
Every product, 500 credits per user, one price. Free for 14 days, no card required.