Compare
CrowdStack vs Productboard
Productboard is a product management platform for prioritising, planning and roadmapping, priced per product manager. CrowdStack's Feedback is a public board where requests link to the ticket, the contact and the revenue behind them. Here is how they line up, including where Productboard still wins.
At a glance
CrowdStack
£28 £14 per user a month
Billed monthly. 50% off for your first 12 months, then £28.
- One plan, no tiers
- Support, CRM, Revenue, Issues, Feedback and Docs included
- 500 AI credits per user a month
- No onboarding fee
- 14-day free trial, no card required
Productboard
From $25 per maker a month
Plus, billed monthly, capped at 500 feedback items. Business, with unlimited feedback and teamspaces, is $75 a maker a month with a minimum of two. Free for 500 items and one portal. Contributors are free on every plan.
- Free, Plus, Business and Enterprise tiers, priced per maker
- Product management only: no inbox, CRM or issue tracker
- Unlimited feedback and teamspaces start at Business
- Salesforce integration and SSO on Enterprise only
- Free tier capped at 500 feedback items
Productboard list prices in USD, billed monthly, as shown on productboard.com in August 2026. Only makers, the people who edit the product plan, pay a seat; contributors are free. Yearly billing is around 20% less. Check productboard.com for the current figure.
Why teams pick CrowdStack
Revenue behind every request, from Stripe
Connect Stripe and each request shows the MRR of the customers asking for it, with no CRM integration to set up. Productboard's revenue-weighted prioritisation needs Salesforce on Enterprise or manual importance scores.
The whole company on the seat
Productboard prices makers and gives contributors a read-mostly role. CrowdStack is £28 a user a month and every user gets the board, the inbox, the CRM, issues and docs in full.
From ticket to request to issue
Log a request from the ticket where it came up, link it to the contact, and connect it to the issues that will ship it. Productboard collects insights through integrations with the help desk and the tracker you run elsewhere.
A public board customers actually use
Open, verified-email or customers-only access, voting, comments, moderation and guided AI intake that turns a rough idea into a clear request. Productboard's portal is a window onto an internal plan; CrowdStack's board is where the conversation happens.
Feature by feature
| Feature | CrowdStack | Productboard |
|---|
| Feedback |
|---|
| Requests with voting and commentsProductboard: portal voting, comments limited | ✓Included | ◐Partly |
|---|
| Statuses from under review to shipped | ✓Included | ✓Included |
|---|
| Public board with access controls and moderationProductboard: one portal on Free and Plus | ✓Included | ◐Partly |
|---|
| Revenue behind each requestProductboard: Salesforce on Enterprise or manual scores | ✓Included | ◐Partly |
|---|
| Guided AI intake for submissionsProductboard: Spark AI summarises and links insights | ✓Included | ◐Partly |
|---|
| Log a request from a support ticketProductboard: Zendesk and Intercom integrations | ✓Included | ◐Partly |
|---|
| Connect a request to issuesProductboard: Jira integration, count per tier | ✓Included | ◐Partly |
|---|
| Public roadmap view | ✓Included | ✓Included |
|---|
| Prioritisation frameworks and scoring | –Not available | ✓Included |
|---|
| Internal roadmaps, objectives and timelines | –Not available | ✓Included |
|---|
| Feedback inbox that ingests other channels | –Not available | ✓Included |
|---|
| Customer segmentsProductboard: dynamic segments on Plus and above | –Not available | ◐Partly |
|---|
| Support and CRM |
|---|
| Shared inbox with saved views | ✓Included | –Not available |
|---|
| Knowledge base and help centre | ✓Included | –Not available |
|---|
| Contacts, companies and deals | ✓Included | –Not available |
|---|
| Stripe MRR, ARR, churn and ARPA | ✓Included | –Not available |
|---|
| Issue tracker with projects and kanban | ✓Included | –Not available |
|---|
| Team wiki with @mentions across records | ✓Included | –Not available |
|---|
| Platform |
|---|
| Every product on every seatProductboard: limits lift by tier | ✓Included | –Not available |
|---|
| API access on the base price | ✓Included | ✓Included |
|---|
| Slack integration | –Not available | ✓Included |
|---|
| Jira, Zendesk, Intercom and Salesforce integrationsProductboard: Salesforce on Enterprise | –Not available | ◐Partly |
|---|
| Free tierCrowdStack: 14-day free trial | –Not available | ✓Included |
|---|
Based on Productboard's published feature lists in August 2026. “Partly” means the feature exists but is limited to a higher tier, an add-on, or a metered credit. Spotted a mistake? Email support@crowdstack.org and we will correct it.
Where Productboard is the better choice
We would rather you pick the right tool than pick us. Stay on Productboard if you have a product team that needs prioritisation frameworks, objectives, internal roadmaps and a feedback inbox that pulls from every channel, or if you rely on its Slack, Jira and help desk integrations. Productboard is a planning tool first and very good at it. CrowdStack Feedback is for teams who want a public board in the same tool as the inbox, the CRM and the issues, with the revenue behind each request coming straight from Stripe.
What is included
- SupportA shared inbox for customer support queries, with knowledge base, automation, and AI so your team replies faster.
- CRMContacts, companies, and a deal pipeline for sales, with tasks and activity on the same people Support already knows.
- RevenueStripe subscriptions synced into MRR, churn, and customer metrics on the contacts your team already uses.
- IssuesAn internal work tracker for your team: bugs, tasks, and projects, with a straight line back to the ticket or contact that started it.
- FeedbackCollect feature requests from your customers, let them vote, and publish a public roadmap board when you are ready.
- DocsAn internal wiki for your team, where a page can mention the ticket, contact, or deal it is about and link straight back to it.
Common questions
Is CrowdStack a Productboard alternative?
For collecting and prioritising customer requests on a public board, yes. CrowdStack has requests with voting and comments, statuses, a public board with access controls and moderation, AI intake, revenue behind each request, and links to tickets, contacts and issues, and comes with the help desk, CRM, Stripe revenue, issues and wiki. It does not have prioritisation frameworks, objectives, internal roadmaps or a multi-channel feedback inbox.
How does the price compare for a team of five?
Five users on CrowdStack cost £140 a month at the full rate, with every product and 2500 pooled AI credits included. Productboard charges only makers: two product managers on Business are $150 a month with contributors free, or $50 on Plus with a 500-item cap. For a product team alone Productboard can be cheaper; for the whole company with the inbox and CRM it is not.
Can I import my feedback from Productboard?
Features and insights export from Productboard as CSV and import as requests with title, details and status. Customer links come across where the email matches a contact. Email us at support@crowdstack.org before you switch and we will walk through the mapping with you.
What does Productboard have that CrowdStack does not?
Prioritisation frameworks and scoring, objectives and internal roadmaps, a feedback inbox that ingests email, Slack and support conversations, dynamic customer segments, and integrations with Slack, Jira, Zendesk, Intercom and Salesforce. If your product team plans in a dedicated tool, Productboard is the better fit today.
Try the simpler option
Every product, 500 AI credits per user, one price. Free for 14 days, no card required.